How We Protect Your Data

This Privacy Policy for Mountain Flock explains how we collect, use, and protect your personal information. Your trust matters. At Mountain Flock, we treat your privacy with the same careful attention as a shepherd tending their mountain flock—respectful, thoughtful, and deliberate. This policy gently guides you through what information we gather, how we use it, and the choices you have—all fully aligned with the EU’s GDPR to keep your data safe and respected.

Who Controls Your Data – Privacy Policy for Mountain Flock

The data controller responsible for your personal information is:
Mountain Flock
[Your Business Address]
Email: [Your Contact Email]
For any questions or concerns about your privacy, please contact the owner at the above email.

What Personal Information We Collect and Why

When you interact with us—whether by contacting us, signing up for our newsletter, or using our services—we collect only the information necessary to provide you with clear, personalized support. This may include:

• Your name and contact details (like email address)
• Project or pattern information you share with us
• Payment information, when applicable (processed securely through trusted third-party providers)
• Website usage data (collected anonymously to help us improve your experience)

We do not sell or rent your information to third parties.

Legal Basis for Processing Your Personal Data

We process your personal data under one or more of the following lawful bases (please note these are general examples; specific bases will be detailed once fully reviewed):

• Your consent, where applicable
• The performance of a contract (e.g., providing services you request)
• Legitimate interests (such as improving our services and website)

We will update this section with precise details as our data processing practices develop.

How Your Information Is Used – Mountain Flock Privacy Policy

Your information helps us to:

Communicate clearly and promptly with you

Deliver our services with care and precision

Share updates, resources, or offers relevant to your interests (only if you’ve opted in)

Improve our website and services based on anonymous usage data

Data Retention – How Long We Store Your Personal Information

We keep your personal information only as long as necessary for the purposes described here and to comply with legal obligations. Specific retention periods will be defined and updated as we finalize our data management practices.

Your Data Rights Under GDPR

This policy complies with the EU General Data Protection Regulation (GDPR)

• Access the information we hold about you
• Request correction of any inaccurate data
• Ask us to erase your data (“right to be forgotten”)
• Request restriction of processing or object to certain processing activities
• Request the transfer of your data in a portable format
• Withdraw consent at any time, where consent is the legal basis for processing

Exercising Your Rights

If you have questions or wish to exercise your rights, please visit our Contact page or email us directly

Third Parties and How They Handle Your Data

We may share your information with trusted third-party service providers who help us operate the website, process payments, or send emails. These providers are carefully chosen and bound by agreements to protect your data.

Examples include:

• Email marketing platforms
• Payment processors
• Website analytics services

Details and Data Processing Agreements will be finalized and published here once completed.

International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other measures approved under EU law.

Further details will be added as we finalize our data handling practices.

Automated Decision-Making

Currently, we do not use any automated decision-making or profiling processes based on your personal data.

If this changes, we will update this policy and inform you accordingly.

Cookies and Tracking

Our website uses cookies to improve your browsing experience and understand how visitors use our site. Cookies are small files stored on your device. You can manage or disable cookies through your browser settings, but some features of our site may not work as smoothly without them.

Privacy for Children and Underage Users

Our services are intended for adults and designers aged 18 or older. We do not knowingly collect personal data from children.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we’ll post the updated version here with a clear date.

Questions or Concerns?

Your trust is important to us. If you have questions or wish to exercise your rights, please visit our Contact page or email us.

Effective Date: 13th October 2025